Refund & Return Policy
At Shavak, customer satisfaction is important to us. Please read our Refund & Return Policy carefully.
Returns
- Products can be returned within 7 days of delivery.
- Items must be unused, unwashed, and in original condition with all tags intact.
- Returns are accepted only for damaged, defective, or incorrect items.
Non-Returnable Items
- Products that show signs of use or damage after delivery
- Items returned without original packaging or tags
Return Process
To initiate a return, please contact us at info@shavak.in with:
- Order number
- Reason for return
- Clear images of the product (if damaged or incorrect)
Our team will guide you through the return process.
Refunds
- Once the returned product is received and inspected, your refund will be processed.
- Refunds will be issued to the original payment method within 5–7 business days.
- Shipping charges (if any) are non-refundable.
Cancellation Policy
- Orders can be cancelled within 12 hours of placing the order or before shipment.
- Once shipped, orders cannot be cancelled.
For cancellations, returns, or exchanges, please reach out to us:
📞 Call / WhatsApp: +91 9589386678
📩 Email: info@shavak.in
🕒 Working Hours: 11:00 AM – 8:00 PM
📅 Monday to Saturday
